Shipping policy

Shipping Policy

Processing Time

In-stock items ship within 3 business days. Custom and made-to-order pieces are handmade just for you — please allow about 14 business days for production before shipping. If you need your order by a specific date, please contact us before ordering.

Shipping Methods & Rates

We offer FREE shipping on all US orders, shipped via trusted carriers such as USPS or UPS. A flat-rate pickup option may be available for local customers.

Tracking Information

Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking updates to appear.

Shipping Delays & Issues

We are not responsible for delays, lost, or stolen packages once they have been handed over to the carrier. Please ensure your shipping address is accurate before placing your order.

Local Pickup

If you select local pickup at checkout, we will contact you when your order is ready and arrange a time and location for pickup. Pickup orders must be collected within 7 days of notification.

International Shipping

At this time, we only ship within the United States.